Inactive Users

Identify BI platform users who haven't logged in within a configurable threshold and reclaim their licenses to reduce subscription costs.

Overview

Inactive Users identifies Tableau and PowerBI users who have not logged into their BI platform within a configurable inactivity threshold. Each unused license represents an ongoing subscription cost that can be reclaimed.

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How It Works

Detection Logic

Seemore connects to your BI platform (Tableau Server/Cloud or PowerBI) and checks each user's last login date. A user is flagged as inactive when:

• Their last login is older than the configured threshold (default: 60 days).

• They still hold an active, paid license (Viewer, Explorer, or Creator for Tableau; Pro or Premium for PowerBI).

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License Cost Estimation

Each insight includes:

• License type held by the inactive user.

• Estimated annual savings from reclaiming the license, based on list pricing for the license tier.

• Last login date so you can assess how long the user has been inactive.

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Remediation

1. Verify with the user or their manager that they no longer need access.

2. Downgrade or remove the user's license in Tableau / PowerBI admin settings.

3. Mark the insight as Done in Seemore.

Reclaiming a license removes the user's ability to access content. Coordinate with stakeholders before making changes.

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Configuration

Parameter	Default	Description
Inactivity threshold	60 days	Users inactive longer than this are flagged.

The Exclude Users from Usage setting does not affect this insight. Inactive Users is based on BI platform login activity, not Snowflake query history.